Privacy

Quick & Easy Notary, LLC. and its worldwide affiliates and subsidiaries (collectively “Quick & Easy Notary”“us”“we”“our”) are committed to protecting your privacy while providing you with a positive experience on our website and in using our products and services.

This Privacy Notice (“Notice”) explains our privacy practices and provides information on how and why we collect, use and share your personal information through our interaction with you in relation to our products and services, when you visit our websites, and associated sub-domains (“Website“), when you use our desktop, IP desk phone, mobile applications, our integrated business apps or our lab solutions (“Apps“) or when you use our cloud communications and collaboration solutions (“Services“). The Notice also describes choices that may be available to you regarding use, access, deletion and correction of your personal information.

Additional information on our personal information practices may be provided in supplemental terms and conditions, supplemental privacy statements, or notices provided prior to or at the time of data collection.

HOW WE COLLECT YOUR PERSONAL INFORMATION

  • We collect your personal information when you actively provide it to us through your interactions with us. 

WE DO NOT SHARE YOUR INFORMATION WITH ANY THIRD PARTIES. We do not share or sell SMS opt-in, or phone numbers for the purpose of SMS

WHAT PERSONAL INFORMATION WE COLLECT
 

Personal Information you actively provide to us.

Your Contact Information/Identifiers: 

  • Name, username, email address, phone number, identity documents, IP address, and any other identifiers a user provides when accessing or using the Service.

Your payment information: 

  • Billing name, address, and credit card or other payment information.

Other information: 

  • Social media profiles, LinkedIn URLs and custom profiles.

Geolocation information: 

  • Information about where you are located when using the Services.

SMS messages

  • Content of blocked SMS messages that violate our spam rules.

Inferred or derived data:

  • Inferred or derived data may include a summary of information included in recorded content processed by conversational intelligence. Users and participants control the content they provide.

Your communications with us:

  • Surveys, calls (including recordings), emails and messages, etc.

Other information:

  • Any personal information that a user or guest voluntarily provides about an individual through their use of the Services, including synchronizing contact information, or through integrations with other applications. 

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes: Communicate with you; Verify your identity to prevent fraud in compliance with applicable law; Create your account; Provide you with services including respond to your requests for support; Develop and improve the Services; Manage your order and our customer relationship; Market and advertise our Services; Perform surveys; Provide internal training and ensure quality assurance; Improve and optimize your interactions with our teams; Connect you to and optimize your experience using our Website, Apps, and Services; Provide customers dashboards and reports; Conduct fraud and threat analysis and, detect and prevent spam or unlawful or abusive activity or other violations of ourAcceptable Use Policy (“AUP”); Monitor performance of our data centers and networks; Conduct analytics to improve our Website, App and Service performance; Personalize your experience with our Websites, Apps and Services; Comply with applicable law including those regulating call detail records; and Perform billing for our Services.

We may use artificial intelligence, machine learning, or other similar technology to provide, maintain, support, and improve our Services.

Limited Use for APIs

Our use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you. For further information about the types of Cookies we use, the functions they perform, and how you can control Cookies, please see our Cookie Notice.

WE DO NOT SHARE YOUR INFORMATION WITH ANY THIRD PARTIES. We do not share or sell SMS opt-in, or phone numbers for the purpose of SMS

HOW WE RESPECT YOUR PRIVACY RIGHTS

We provide you with the opportunity to access, review, modify, and delete your personal information that we process.

Requests from End Users regarding personal information we process on behalf of our Customers as a Data Processor

In general, when processing the content of communications such as voicemails, faxes, recordings etc. in connection with our Services, we do so on behalf of our Customers and in accordance with their instructions as a data processor. This means that if you believe we may have collected or stored personal information about you on behalf of our customer as a data processor or if you wish to access, review, modify or delete any content of your communications, under applicable law or otherwise, you should direct your request to that Customer.

Unsubscribe from our mailing list

You can manage your communication preferences through the following methods:

  • Following the instructions included in each promotional email from us to unsubscribe from that particular mailing
  • Sending us an email at [email protected]

These choices do not apply to service notifications or other required communications that are considered part of certain Apps and Services, which you may receive periodically unless you stop using or cancel the App or Service in accordance with its terms and conditions.

HOW WE KEEP YOUR PERSONAL INFORMATION SECURED

Keeping your information secure is important to us. We have taken appropriate steps designed to reduce the risk that your personal information may be subject to loss, misuse, unauthorized access, disclosure, alteration or destruction.

For more information on RingCentral security measures, please visit the Security Trust Center.

HOW LONG WE RETAIN YOUR PERSONAL INFORMATION

We will retain your personal information for no longer than is necessary to fulfill the purposes for which the information was originally collected unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other legitimate and lawful business purposes.

Where we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it

Enforcement Authority
 

The Federal Trade Commission has jurisdiction over our compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).

Standard Contractual Clauses
 

We have taken (i) appropriate safeguards, including adherence to the Standard Contractual Clauses adopted by the European Commission for the transfer of your personal information outside the EEA, the UK and Switzerland to RingCentral, and (ii) further technical and organizational measures to ensure that personal information will remain protected in accordance with this Notice and any applicable laws.

CHILDREN’S PRIVACY

We do not knowingly provide products or services directly to children under the age of 16, or knowingly collect or solicit personal information from or about children under the age of 16 outside of the school offering, which is subject to the Children’s COPPA notice. If you believe that a child under the age of 16 has disclosed personal information to RingCentral outside of the school offering, please contact [email protected].

UPDATES TO THIS NOTICE

We may update this Notice from time to time in response to changing legal, technical, or business developments. If we make changes to our Notice, we will post those changes on this page in addition to updating the “Last Updated” or effective date at the top of this webpage. If we make material changes, we will notify you either by emailing you or by posting a notice of such changes prominently on this page prior to such material changes taking effect.

CONTACT US

If you have any questions, comments or concerns about this Notice, please e-mail our data protection officer at [email protected]